A Message from The Stone Collection on COVID-19
March 17, 2020
Dear valued clients,
The health and well-being of our staff and customers is our top priority. We are continuing to monitor the developments surrounding COVID-19 and want to take this time to address your questions and concerns regarding operations at our facilities.
- Our showrooms and slab galleries remain open during normal business hours and are fully operational. We are taking special precautions to go above and beyond our normal cleaning routines. All locations have implemented a heightened cleaning program, including increased disinfecting and sanitizing of floors, surfaces, displays, samples, and slabs.
- If you visit one of our facilities, we’re more than happy to respect your needs and concerns. Whether this includes forgoing a handshake or providing a friendly greeting from a minimum of 6 feet away, we will respect your safety. We’re also here to connect with you via email, phone, or virtually to help assist with material availability, selection, and reservation.
- We are working closely with our international partners to ensure our deliveries remain on schedule and our supply chain continues to function uninterrupted. Should that change, we will provide you with updates as soon as possible.
- Additionally, we understand there are concerns about how to properly disinfect your stone surfaces while still ensuring they are cared for long-term. All of our surfaces, including our engineered quartz products, can be cleaned with PH-balanced household cleaners and disinfectants. You may wipe your sealed surfaces with a Clorox wipe to disinfect.
We will continue to monitor the Coronavirus (COVID-19) updates from the U.S. Centers for Disease Control and Prevention and will respond based on the best advice of governments, public health authorities and medical professionals.
Please reach out to your Stone Collection or Marble Of The World Representative or email us directly at firstname.lastname@example.org with any questions or concerns.
We appreciate your business and look forward to assisting you in person or virtually.
The Stone Collection
For additional information regarding Coronavirus, please visit:
CDC General Information
CDC Situation Summary
CDC Prevention and Treatment
CDC Frequently Asked Questions